UX/UI Designer - South Africa At Supportwave

UX/UI Designer – Mid to Senior Level

Location: Remote (Cape Town-based, with 1 in-person team day/week) Remote (Other areas of South Africa, with 1 in-person team day/month)

Type: Full-time, Permanent Placement

Salary: Market-related, based on experience

We're Looking for a Designer Who Lives for the Details

Do you obsess over balance, composition, and typography? Do your interface designs communicate as clearly as they delight? We're on the lookout for a visually gifted UX/UI Designer who brings design thinking and aesthetic finesse together to create meaningful digital experiences.

This is more than a production role — it’s a chance to bring your creativity, craft, and storytelling to a team that values design as a strategic force. You’ll work across exciting product domains like FinTech, EduTech, PropTech, and Crypto, with a passionate team that thrives on thoughtful collaboration and creative freedom.

What You'll Do

• Turn complexity into clarity through stunning UI and thoughtful interaction design.
• Lead user journeys, wireframes, prototypes, and high-fidelity interfaces that feel as good as they look.
• Collaborate closely with UX researchers, developers, and product owners — you're not just taking a brief, you're shaping it.
• Bring originality to visual design: from layout to iconography, animation to typography.
• Refine designs based on user feedback and performance insights.

What We’d Love You to Have

• 5+ years of hands-on experience designing for digital products and platforms.
• An exceptional portfolio that demonstrates both your visual storytelling and your design logic.
• Mastery of Figma or equivalent tools — with strong attention to systems, grids, and hierarchy.
• Deep understanding of user-centered design principles, accessibility, and responsive design.
• Ability to manage your own time, take initiative, and collaborate in a remote team.
• A genuine love of design, craft, and pushing the visual bar.

Bonus Points For

• Exposure to emerging tech industries (FinTech, Crypto, SaaS, etc.).
• Comfort with animation/microinteraction design or visual storytelling techniques.
• A personal design philosophy — we’d love to know what guides your eye and approach.

Why You’ll Love This Role

• Projects that are meaningful, fast-paced, and creatively challenging.
• A team that values curiosity, design rigor, and individuality.
• Support for continuous learning, experimentation, and creative risk-taking.

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