Senior Manager, Web Experience

About the Company

Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. The company is solving one of healthcare's most urgent challenges through a technology-powered, in-network platform that empowers clinicians to deliver exceptional care while improving patient experiences.

About the Role

Talkiatry is seeking a Senior Manager, Web Experience based in the United States to own Talkiatry.com as a comprehensive digital product. This role is perfect for someone who operates like a product manager—setting clear direction, diagnosing issues, and shipping improvements—while leveraging Webflow to drive the logged-out experience including the homepage, landing pages, treatment and condition pages, SEO content, and provider discovery surfaces. You'll be responsible for improving visitor experience, increasing qualified application starts, and maintaining site quality with hands-on involvement in web execution and strategic oversight.

Responsibilities

• Own the marketing website roadmap across core site pages, landing pages, SEO/AEO content, provider discovery surfaces, and campaign experiences; translate business goals into a sequenced roadmap
• Drive qualified application start conversion rates by improving page experience, trust signals, CTA strategy, eligibility clarity, accessibility, and site speed
• Improve technical SEO and answer-engine optimization in partnership with Growth and Content teams, including crawlability, internal linking, schema, metadata, and page structure
• Take proactive ownership of site health, QA processes, template hygiene, mobile checks, and WCAG 2.2 AA accessibility standards
• Build, modify, and QA website pages, templates, CMS components, redirects, metadata, schema, forms, and landing-page variants using Webflow, HTML, CSS, and browser DevTools
• Scope work for external development partners, write clear briefs, review output critically, and determine when to build in-house versus outsource
• Maintain CMS structure, templates, components, redirects, publishing workflows, and site hygiene to support scalable growth
• Partner with Growth, Analytics, Legal, and Privacy teams on website instrumentation, event tracking, pixels, consent rules, and QA

Requirements

• 5-8+ years in website product management, growth product, web strategy, SEO, digital experience, or related role
• Strong product sense across user journeys, prioritization, roadmap ownership, experimentation, funnel thinking, and stakeholder alignment
• Hands-on HTML and CSS capability with comfort using browser DevTools for diagnosis and optimization
• Demonstrated ability to own a digital product end-to-end with clear metrics and business impact focus
• Experience with Webflow or similar website builder platforms for page building and component management
• Strong understanding of technical SEO, site performance, analytics, and accessibility standards

Talkiatry is transforming mental health care by making high-quality psychiatry more accessible through a technology-powered, in-network platform. They are the largest dedicated psychiatry practice in the U.S. with 750+ psychiatrists and 250+ therapists serving hundreds of thousands of patients nationwide.